GENERAL

What’s the lowest deposit car WeFlex offers on finance?

WeFlex offers deposits from £450

What if I do not have a utility bill?

That’s fine, we will accept just your bank statements or tenancy agreement.

How old can my utility bill be?

It should be your most recent bill or at least less than 3 months old.

What kind of utility bill can I bring?

  • Council tax bill
  • Telephone bill
  • Gas bill
  • Electricity bill
  • Water bill

What happens if I get a parking ticket?

If you are renting one of our cars, your ticket comes to us. We have the ticket re-sent to you by the issuing Borough.

Can I freeze payments if I go on holiday?

If you are renting one of our cars, you simply give us 4 weeks notice of your impending holiday, return the car on the agreed date and start renting again when you return.

If you are financing a car, like mortgage payments in a house, your weekly payments are continual.

How long does it take to get a car from WeFlex?

It usually takes 1 week to get a new car. We also finance used cars, so often have cars in stock which you can get within 24 hours. Also if you find a car you like from a main dealer we may be able to finance it, so just ask.

Can I return the car if I no longer want it?

Yes, for our rental cars simply give us 4 weeks notice and you can return the car. Note we do offer some rental cars on notice periods as short as 1 week, just ask for availability.

If you have financed or lease a car from WeFlex (Flexibuy or Flexilease agreement), you cancel your agreement at anytime, again, by simply giving us 4 weeks cancellation notice. If you cancel a Flexibuy or Flexilease agreement you will lose your non-refundable deposit and will be liable for termination charges as follows: Time elapsed from the commencement date: 0-3 months £399, 3-6 months £299, 6-12 months £199, 12 months onwards £99

RENTAL

How quickly can I get my rental car?

You can pick up your car the day you sign your contract.

Will I get the same car after giving the car back when I return from holiday?

Unfortunately, we cannot guarantee this as we have a high demand rental service.

What does an insurance status check involve?

Like any PCO driver looking for insurance, we check if you have any points on your license or have any claims in the last 2 years. You can have up to 6 points on license. Unfortunately, we will not be able to provide insurance or rent you a car if you have more than 6 points on your license.

I’m still On-Boarding with Uber, can I start the car renting process?

Yes. Uber prefer it if new Uber Partners sort out their car before they complete the On-Boarding process.

Talking to us before you complete On-Boarding means we can have your car ready for pick up as soon as you finish.

Do you rent to under 25’s?

Yes, we do rent to Uber Partners who are aged 23+. Each application is individually assessed by our insurance company. As long as you do not have any driving convictions, fewer than 6 points on your licence or fewer than two insurance claims in the past two years, we should be able to help you.

FINANCE

Can I still finance a car if I have poor credit?

In most instances, yes you can. Your Uber Driver weekly earnings carry more weight than your credit rating. Even if you have CCJ’s, we may be able to provide you with finance and we can even provide finance to people who have been bankrupt in the past (however you must have been discharged).

We do not provide finance to people who are currently bankrupt.

Whilst we will do our utmost to provide finance to Uber Partners who would otherwise be rejected elsewhere, we are a financially responsible lender so we will assess affordability to make sure you can manage the payments.

What happens if I go over my annual mileage allowance?

We charge 8p per mile for each mile over 40,000 for that 12 month period. This charge will only be levied if you terminate your agreement with WeFlex or you go over the 40,000 in a 12 month period.

I’m a new Uber Partner, can I take out car finance?

We look at each application individually. We can often help if you have been on Uber for a shorter time. If we can’t give you a car finance we can always rent you a car to start with.