If you are based in London and your car is undrivable for more than a week, you may be eligible for a free replacement car while your car is being repaired. 

You can apply for one if: 

• Mechanical Issues 

  • Your vehicle has broken down or has a mechanical problem and will not be driveable for more than a week. 

  • Your vehicle is driveable but is "in repair" and the repairs will take more than a week. 

• Insurance Customers 

  • If you have been in an accident and are a WeFlex insurance customer, please report this to WeFlex Assist who will assess your requirements.

In order to be eligible for a replacement car you must:  

• not be considered an insurance high-risk (e.g. one or more fault accidents). 

• Meet our WeFlex Insurance Policy driver requirements at all times. 

• Have no arrears on your account and maintain an up-to-date account at all times whilst in the replacement car.