Uber, To Tip or Not to Tip?
The lack of tips for Uber drivers is getting a lot of press right now. Many people are saying customers should be able to tip their Uber drivers for good service.
On the face of it, it makes sense for customers to be able to tip their Uber drivers in London. Many people want to give their Uber driver an extra thank you for good service and currently this isn’t possible in the app.
The issue lies with Uber’s proposition to customers which is a an all inclusive fare that gets debited from your credit or debit card at the end of your ride, so a tip would have to be an extra function. This could go in the ratings section of the Uber app where you click 5* then perhaps you could get the option to tip your Uber driver there.
Tips are a great way for customers to show appreciation of their Uber drivers. However we can understand Uber wants to keep the cost low for customers so is perhaps afraid that adding a tip function will become a must for every ride, driving the cost up for the customer.